About Thumper Massager
Thumper Massager designed and patented the original deep muscle percussion massagers for which they are world famous. Since 1974, Thumper Massagers have been used by more professionals in more countries around the world than any other massager. From doctors to massage therapists, from chiropractors to veterinarians, from physiotherapists to nurses,and from conditioning coaches and fitness trainers to professional athletes, they have all relied on the patented features and unique benefits of the thumper family of professional massagers. In fact, over 200,000 professionals use the Thumper Massagers worldwide, and they are the only massagers on permanent display in the hockey hall of fame.
After all these years,all Thumper™ models for worldwide use are still meticulously handmade in Markham, Ontario, Canada. There is no other massager that comes close to the effectiveness and quality of the deep muscle percussion (tapotement) offered by the Thumper™ massagers. Professionals will often use the same units throughout their entire career.
If you are serious about the benefits of massage for home or professional use, and for use with people, and pets or livestock, then Thumper Massagers are your best option.
Thumper's Return Policy
If you are not fully satisfied with your new Thumper product, you can return it directly to Thumper within 30 days from the date of purchase for a full refund. For instructions please call Thumper's office at 1-800-THUMPER (848-6737) or e-mail Thumper at [email protected] You are responsible for securely shipping the product in its original packaging in new, resalable condition. Refunds are issued for the purchase price less actual shipping costs to the customer. (Please Note: Although Thumper Massager Inc. does not add the shipping costs to the sale price, the actual costs of shipping to the customer will be deducted on refunds for returns of non defective items.) Refunds/credits are issued right after receiving product back on Thumper's premises.
Thumper's Warranty Policy
In case of breakdown or damage please call (905) 477-5222 or 1-800-THUMPER (848-6737). Thumper Massager Inc. warrants any Thumper product to the original purchaser against defective materials or workmanship for normal use and service: For a period of 2 years from the original purchase date. This Thumper Massager product warranty does not apply to any item, which has (i) been subjected to misuse, neglect, accident or abuse; (ii) been wired, repaired or altered by anyone other than Thumper Massager Inc.; (iii) been improperly installed, stored, handled or maintained by anyone other than Thumper Massager Inc; (iv) not been used in accordance with the instructional booklet provided; (v) been subject to abnormal electrical voltages or currents or other abnormal environmental conditions; (vi) had its serial number(s) or dating altered or removed; or (vii) does not apply to expendable components such as fuses, drives, motor brushes and the like. To obtain warranty service on your Thumper product, manufactured by Thumper Massager Inc. please contact our office prior to shipping for further warranty instructions. Your Thumper product will be repaired, adjusted and/or replaced, as Thumper Massager considers appropriate; your Thumper product must be returned for service along with proof of purchase showing purchase date. Units returned without proof of purchase will be repaired at service rates in effect at time of return. In event that the unit is replaced, the replacement unit will continue to have a warranty for the balance of the warranty term applicable to the original unit. When returning your Thumper product to the manufacturer under this Product warranty, purchaser must pre-pay shipping charges (inbound and outbound). In case of manufacturing defect, Thumper Massager Inc. will cover shipping expenses inbound and outbound for the first 90 days after purchase, up to a limit of $20 each way.