About Samson Brands
Welcome to Samson Brands
Good Nutrition and Exercise are consistently reported as promoters of good health and life longevity. Samson Brands is dedicated to introducing products that support healthy life.
Provide a full complement of juicing and food preparation products that promote healthy life styles.
Offer superior products at competitive prices, provide knowledgeable customer support, and maintain satisfied clientele.
Produce the best Household and Commercial juicing products on the market.
Products may be returned within 30 days of purchase. A Pre-approved Return Authorization Number (RAN).is required. Contact Samson Brands at 203-748-9966 or email us for the RAN. All items must be packed properly and returned to Samson Brands, 47 Miry Brook Rd., Danbury, CT 06810 in original condition.
All returns are subject to a 15% restocking fee. Customer is responsible for "actual" original shipping costs and any missing items. Consumable items, such as Pressing Cloths and Bags, that have been used are not returnable
Warranty and Service
My juicer will not turn on. What should I do?
There are a few things to check. 1) Make sure the socket into which you are plugging the machine works. Kitchen sockets have safety devices that are sensitive and turn off easily. 2) The fuse may be defective. Turn the juicer over; on the bottom there will be a black knob, which is the fuse holder. Turn the fuse holder counter-clockwise to release it. Take out the fuse and replace it. With your juicer you will find an extra fuse that should be affixed to the bottom of the machine. Place the fuse in the holder and turn it clockwise while pushing down to lock into the correct position. 3) Call Samson Brands service number.
Samson Brands maintains a full stock of parts for the juicers we distribute. Warranty parts will provided at no cost other than a shipping fee.
Contact us through email ([email protected]) or toll-free at 888-992-7333. Let us know the model number of your juicer, which part is broken, a short description, and what you were juicing when the part broke. We will replace your part as soon as possible. Proof of purchase required for warranty parts (date and place of purchase).
What if my Samson Brands product needs to be serviced?
[email protected]) or toll-free at 888-992-7333. If your product is under warranty, we will service the machine or replace it. Proof of purchase required (date and place of purchase). For non-warranty service, inquire about our service fees.