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About Alkazone

Founded in 1994, Better Health Lab, Inc's mission was to fulfill the need to improve world health and everyday way of life. BHL has been a leading U.S. manufacturer of pH balancing and antioxidant products. From 1994 we began our research and development for our products of alkaline mineral dietary supplement. The result was a technology to produce high quality water source along with other supplements that would help maintain internal balance. In 1996, we introduced our first antioxidant alkaline water fountain. Water ionizing systems were first introduced about 40 years ago in Japan. Through continuous research and development, water ionizing systems have become a major part of everyday living.

Full Two (2) Year Warranty

Better Health Lab, Inc. fully warrants that the product shall be free of defects in materials and workmanship under normal use within the operating specifications for a period of Two (2) years from the date of purchase; provided that the above warranty shall not apply to any damage as a result of neglect, abuse, misuse, alteration, accident, mishandling, act of God, modification in installation other than the intended use outlined in this booklet shall void the warranty.

Better Health Lab, Inc.'s exclusive remedies under the above warranty shall be limited to the repair of part(s) and labor thereof, as determined by Better Health Lab Inc., with the warranted Product being shipped F.O.B. New Jersey, USA with freight prepaid. The warranty described above is IN LIEU OF any other warranty, express or implied and is valid only within the USA. Better Health Lab, Inc. shall not be liable for any special, indirect, or consequential damages.

Return Policy

Better Health Lab, Inc. stands behind the quality of their products and guarantees your satisfaction. If for some reason you try their product and are not completely satisfied, you may return it as instructed below;

You must call for "Return Merchandise Authorization."
No returns accepted without RMA number

  1. Water Ionizers:
    • Unopened box: Company will gladly refund or exchange unopened box within 7 days from invoice date (excluding shipping cost).
    • Opened product: Company will deduct 20% of total amount for the cost of restocking within 7 days from invoice date (excluding shipping cost).
  2. Filters, Accessories, Alkaline Booster, Consumables
    • Company will refund or exchange unopened box within 7 days from invoice date (excluding shipping cost).
    • No returns allowed for opened box. Only defected product will be accepted for returns. Company will refund all cost including shipping or exchange the product for the defected.

Send email to contactus@alkazone.com or call 800-810-1888.

Contact Alkazone

200 South Newman Street
Hackensack, NJ, 07601, 800-810-1888
http://www.alkazone.com

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