WARNING: IF YOU DO NOT ADD THIS COLD-PACK ITEM TO YOUR CART, ONE WILL NOT BE INCLUDED WITH YOUR CURRENT ORDER, REGARDLESS OF ITEM OR SHIP METHOD CHOSEN!

-Ordering a temperature sensitive probiotic, flax oil or supplement?
-Ordering a heat sensitive product such as chocolate or gel caps that might melt in the hot summer months?

Consider adding frozen Cold-Pack to your order and keep that product extra fresh while in transit!!!

*NOTE: Cold-Pack tend to melt after 24-48 hours of being stored in their frozen environment. For this reason, we STRONGLY recommend you choose 2nd or Next Day Shipping as your expedited shipping method when choosing to add Cold-Pack Service to your order. Although we do offer the free cold pack with 3 Day Select, it is likely the cold-pack will have melted by the time you receive it if it takes the full 3 days for you to receive your order.

REGARDING PROBIOTICS, FLAC OIL & OTHER TEMPERATURE SENSITIVE ITEMS:
Temperature sensitive probiotics & flax oils are delivered to us cold-packed over ice and stored in a temperature maintained refrigerated environment at all times. We strongly recommend in order to maintain the quality and potency of this product it is Cold-Packed during delivery to you and that you select one of our expedited shipping methods for delivery of this product from us to you. If you select any UPS expedited shipping method (3 day select, 2nd day air, Next day air) we will cold-pack this product free of charge. If you choose to utilize are standard ground flat rate service we will cold-pack this product for an additional $3.50. This additional fee is necessary to cover the added weight of shipping with an Ice pack.

*To get free cold-pack service you must select and expedited ship method (only available with probiotic supplements) (1,2 or 3 day Air Shipping) and enter the coupon code: CP350OFF at checkout. This coupon for free cold-pack service is only offered on expedited methods.

REGARDING OTHER HEAT SENSITIVE ITEMS (CHOCOLATES BARS ETC…):
Heat sensitive products being shipped in hot summer months may melt during transit. Depending on your location, you may want to consider including a $3.50 cold-pack with your order to prevent melting and or damage to this product during transit in hot temperatures. This is not always a necessary service for this item, but if you opt not to include this cold pack with your order we can not be responsible for items, such as nutritional bars that may melt in hot temperatures.

Please call us if you have any other questions or concerns regarding the use of cold-pack service with your order.