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About Osaki

Osaki massage chairs are designed and engineered for maximum comfort and function. Osaki products are put through heavy testing to ensure reliability and performance. Come and experience the Osaki difference!  Osaki Chair is dedicated to being the value leader in the massage chair industry.  Osaki has been devoted to designing and building therapeutic massage devices that are not only striking in appearance and aesthetically appealing, they give you a deep, relaxing massage which is unmatched in the industry.  They believe in the importance of acupressure massage in maintaining well-being of human life.  Their goal is to share with the world the benefit of their years of experience, research and innovation in acupressure massage chairs.

Return Policy

Returns & Exchanges

  • For all returning merchandise you must have an RMA(Return Merchandise Authorization) number.
  • Customers will be responsible for both, the original delivery and the returning shipping charges; the exception, you are returning merchandise to be exchanged for another product.
  • The product being returned must have all original packaging and be in new resalable condition.
  • All massage chairs can be returned or exchanged within 30 days.
  • The 30 day time frame for acceptance of returning merchandise starts from the delivery date of product. No return of merchandise after this 30 day time window.
  • In case of shipping damage from our company to the delivery address of customer, replacement parts will be sent to the customer or a new unit based on a per case basis.
  • All items not under the Osaki Brand, a restocking fee of 20% will be add for any returns within 30 days of purchase.

To prepare returns:

  • Get your RMA number:
  • Send us an email, stating that you have read our return policy to info@osakimassagechair.com
  • You can also call us to expedite this process at 888-848-2630.
  • Returning merchandise must have a copy of your invoice, and RMA written on the box of retuning merchandise.
  • Choose the shipping company of your choice for return.
  • Call us back with the tracking number of the returning merchandise.
  • Product/merchandise must be insured for the possibility of damage/getting lost.

Easy Returns

  1. Please call 888-848-2630 and explain the situation and get your RMA number on any item. If you send your return before contacting us without a RMA number, the return will be refused.
  2. Put the packing list and your RMA number inside of your package with the item(s) to return. Make sure to include all parts and data sent with the package
  3. Tape box securely and mark with appropriate shipping address.

Massage Chairs
For all massage chairs we offer a 30-day money back guarantee. Customers will be responsible for the shipping costs to and from our facility. No refunds after 30 days. You will be charged for ALL delivery and shipping charges. Buyer will be responsible for all shipping charges to and from our facility. All massage chair brands offer an exchange of a new unit if there are defects with the product (within 30 days). After 30 days, all of our chair manufacturers offer warranty service.
 
3 Year Rock Solid Warranty / Parts & Labor Warranty
This NON-TRANSFERRABLE Warranty is provided by Osaki Massage Chairs.
We garrantees that your qualified product will be replaced or repaired at our option, without cost to you, should it be deemed defective because of faulty parts, workmanship or structural defects during the first THREE(3) years of ownership, excluding specific limitations contained herein.
 
What is covered*:

  • This warranty explicitly covers all parts, labor and framework of the chair.
  • This warranty includes parts costs and labor for the first year at no cost to the customer.
  • This warranty includes parts costs covered for the second year at no cost to the customer.
  • Structural framework on selected products carries an additional one(1) year of warranty for a total three(3) years.
  • The additional extened warranties includes parts and labor costs covered at no cost to the customer.

What is NOT covered*:

  • This warranty does not include any shipping expenses incurred.
  • This warranty does not include normal wear and tear including velcro or zipper malfunction, or tears in any fabric covering by abuse.
  • The warranty shall not apply if the product has been damaged physically, whether intentionally or due accident or neglect: including stains, fluids, mold, water damage, animal damage, cuts, burns or is otherwise unsanitary, damaged or soiled.

Implied Warranty & Other Damages:

  • Any implied warranties shall be limited to the duration of the 1 year portion of this limited warranty, and with regard to structural framework, limited to the duration of the 3 year portion of this limited warranty.
  • By making a purchase, you agree that Osaki MassageChairs. will not be liable for any items damaged and/or lost while en route to the specified address. Any claims for such loss or damage must be addressed and resolved with the designated carrier.
  • In no case will Osaki MassageChairs. be liable for incidental or consequential damages, whether such damages are claimed on account of breach of warranty, breach of contract, negligence or strict/product liability, including without limitation, damage to property (other than the product) or other economic losses.

How to obtain warranty service:

  • You must provide proof of purchase for any warranty claim.
  • You must obtain a return authorization number in order to ship products to a service center.
  • You may obtain service advice, or an RMA number by contacting the Osaki MassageChair Customer Service department toll-free at 1-888-848-2630.
  • This warranty gives you specific legal rights. You may also have other rights that vary from state to state.

Contact Osaki

1721 N. Central Expy
Plano, TX, 75075
http://osakimassagechair.com
888-848-2630

Osaki - Deluxe Massage Chair OS-1000A Black


Osaki are available for sale only in the 48 Domestic States. All orders must have a physical address and will not ship to a P.O. Box. Osaki will be shipped by UPS Freight; there is no option for an alternate delivery method. Please select STANDARD shipping for your order. See Manufacturer Info Tab for return policy.
Zoom View - Deluxe Massage Chair OS-1000A
    Osaki - Deluxe Massage Chair OS-1000A Black
    Picture shown may differ in size, strength or flavor.
    Item Code: 122236
    UPC Code: 045635065000
    Pricing Info Re-Order
    Retail Price: $2,595.00
    LuckyVitamin: $1,195.00
    You Save:
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    (54%)
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    Availability: Usually Ships Within 24-48 Hours

    Earn 1195 Points
    Product: Deluxe Massage Chair OS-1000A
    Code#: Lucky ID: 122236 | UPC: 045635065000
    Manufacturer:Osaki
    Packaged Ship Weight: 140  lbs
    Color title: Black
    Auto Re-Order Frequency: More Info



    In stock Quantity: 

    Availability: Usually Ships Within 24-48 Hours

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    Description Suggested Use Ingredients Reviews View information about Osaki Show All
    Print ItemBookmark Item
    Deluxe Massage Chair OS-1000A by Osaki

    Osaki Deluxe Massage Chair OS-1000A Black

    Osaki Deluxe Massage Chair OS-1000A Black delivers a powerful and realistic full body, seat & leg massage. Intelligent 4 roller system Flexible, conforms to the contour and shape of your back. Manual speed control of the massage with 3 different width settings. Reclines to 170 degrees and has an added neck massage feature. Massage heads are designed to target stress relieving “tsubo points” on your neck.  Lower Back Range.  The extensive range of motion allow for the roller heads to reach the tailbone area where most chairs lack.

    Dimensions:

    • Max Height: 46 inches
    • Max Width: 29.5 inches
    • Max Depth: 46 inches
    • Seat Height: 35 inches
    • Seat Depth: 18 inches
    • Seat Width: 21.5 Inches
    • Product Weight: 140 pounds

    Functions & Features
    5 easy to use preset auto program
    All have different massage combinations and time settings:

    1. Health Care
    2. Full Body Relax
    3. Therapy
    4. Neck/Shoulder
    5. Back/Lumbar

    Delivers a powerful and realistic full body, seat & leg massage.  4 Massage Types: Kneading & Tapping, Kneading, Tapping and Rolling

    Intelligent 4 roller system
    Flexible, conforms to the contour and shape of your back

    Manual speed control of the massage
    3 different width settings
    Reclines to 170 degrees

    Added neck massage feature
    Massage heads are designed to target stress relieving “tsubo points” on your neck.

    Lower Back Range
    The extensive range of motion allow for the roller heads to reach the tailbone area where most chairs lack.

    Ultra-long range massage
    Stroke length of 29?. Reaches high up in the neck and low down into the tailbone section.

    Fatigue relieving Air massage
    Total of 20 Air bags are located in the lower body of the chair to provide massage for the legs, thighs and feet. Promoting better blood circulation to the lower extremities

    Adjustable air massage
    6 levels of intensity from strong to weak massage

    Leg ottoman raises up or down dependently of the backrest
    Vibration massage on the seat and calves

    Easy-roll casters Design of wheels can be moved easily.
    3 year warranty which includes full coverage of all parts and labor for 1 year, 2nd and 3rd year parts.

    About Osaki
    Osaki massage chairs are designed and engineered for maximum comfort and function. Osaki products are put through heavy testing to ensure reliability and performance. Come and experience the Osaki difference!  Osaki Chair is dedicated to being the value leader in the massage chair industry.  Osaki has been devoted to designing and building therapeutic massage devices that are not only striking in appearance and aesthetically appealing, they give you a deep, relaxing massage which is unmatched in the industry.  They believe in the importance of acupressure massage in maintaining well-being of human life.  Their goal is to share with the world the benefit of their years of experience, research and innovation in acupressure massage chairs.

    Suggested Use
    Sit down, relax and control the massage chair manually with remote.
    Ingredients

    One (1) - Osaki Deluxe Massage Chair OS-1000A Black

    Dimensions:

    • Max Height: 46 inches
    • Max Width: 29.5 inches
    • Max Depth: 46 inches
    • Seat Height: 35 inches
    • Seat Depth: 18 inches
    • Seat Width: 21.5 Inches
    • Product Weight: 140 pounds
    About Osaki

    Osaki massage chairs are designed and engineered for maximum comfort and function. Osaki products are put through heavy testing to ensure reliability and performance. Come and experience the Osaki difference!  Osaki Chair is dedicated to being the value leader in the massage chair industry.  Osaki has been devoted to designing and building therapeutic massage devices that are not only striking in appearance and aesthetically appealing, they give you a deep, relaxing massage which is unmatched in the industry.  They believe in the importance of acupressure massage in maintaining well-being of human life.  Their goal is to share with the world the benefit of their years of experience, research and innovation in acupressure massage chairs.

    Return Policy

    Returns & Exchanges

    • For all returning merchandise you must have an RMA(Return Merchandise Authorization) number.
    • Customers will be responsible for both, the original delivery and the returning shipping charges; the exception, you are returning merchandise to be exchanged for another product.
    • The product being returned must have all original packaging and be in new resalable condition.
    • All massage chairs can be returned or exchanged within 30 days.
    • The 30 day time frame for acceptance of returning merchandise starts from the delivery date of product. No return of merchandise after this 30 day time window.
    • In case of shipping damage from our company to the delivery address of customer, replacement parts will be sent to the customer or a new unit based on a per case basis.
    • All items not under the Osaki Brand, a restocking fee of 20% will be add for any returns within 30 days of purchase.

    To prepare returns:

    • Get your RMA number:
    • Send us an email, stating that you have read our return policy to info@osakimassagechair.com
    • You can also call us to expedite this process at 888-848-2630.
    • Returning merchandise must have a copy of your invoice, and RMA written on the box of retuning merchandise.
    • Choose the shipping company of your choice for return.
    • Call us back with the tracking number of the returning merchandise.
    • Product/merchandise must be insured for the possibility of damage/getting lost.

    Easy Returns

    1. Please call 888-848-2630 and explain the situation and get your RMA number on any item. If you send your return before contacting us without a RMA number, the return will be refused.
    2. Put the packing list and your RMA number inside of your package with the item(s) to return. Make sure to include all parts and data sent with the package
    3. Tape box securely and mark with appropriate shipping address.

    Massage Chairs
    For all massage chairs we offer a 30-day money back guarantee. Customers will be responsible for the shipping costs to and from our facility. No refunds after 30 days. You will be charged for ALL delivery and shipping charges. Buyer will be responsible for all shipping charges to and from our facility. All massage chair brands offer an exchange of a new unit if there are defects with the product (within 30 days). After 30 days, all of our chair manufacturers offer warranty service.
     
    3 Year Rock Solid Warranty / Parts & Labor Warranty
    This NON-TRANSFERRABLE Warranty is provided by Osaki Massage Chairs.
    We garrantees that your qualified product will be replaced or repaired at our option, without cost to you, should it be deemed defective because of faulty parts, workmanship or structural defects during the first THREE(3) years of ownership, excluding specific limitations contained herein.
     
    What is covered*:

    • This warranty explicitly covers all parts, labor and framework of the chair.
    • This warranty includes parts costs and labor for the first year at no cost to the customer.
    • This warranty includes parts costs covered for the second year at no cost to the customer.
    • Structural framework on selected products carries an additional one(1) year of warranty for a total three(3) years.
    • The additional extened warranties includes parts and labor costs covered at no cost to the customer.

    What is NOT covered*:

    • This warranty does not include any shipping expenses incurred.
    • This warranty does not include normal wear and tear including velcro or zipper malfunction, or tears in any fabric covering by abuse.
    • The warranty shall not apply if the product has been damaged physically, whether intentionally or due accident or neglect: including stains, fluids, mold, water damage, animal damage, cuts, burns or is otherwise unsanitary, damaged or soiled.

    Implied Warranty & Other Damages:

    • Any implied warranties shall be limited to the duration of the 1 year portion of this limited warranty, and with regard to structural framework, limited to the duration of the 3 year portion of this limited warranty.
    • By making a purchase, you agree that Osaki MassageChairs. will not be liable for any items damaged and/or lost while en route to the specified address. Any claims for such loss or damage must be addressed and resolved with the designated carrier.
    • In no case will Osaki MassageChairs. be liable for incidental or consequential damages, whether such damages are claimed on account of breach of warranty, breach of contract, negligence or strict/product liability, including without limitation, damage to property (other than the product) or other economic losses.

    How to obtain warranty service:

    • You must provide proof of purchase for any warranty claim.
    • You must obtain a return authorization number in order to ship products to a service center.
    • You may obtain service advice, or an RMA number by contacting the Osaki MassageChair Customer Service department toll-free at 1-888-848-2630.
    • This warranty gives you specific legal rights. You may also have other rights that vary from state to state.

    1721 N. Central Expy
    Plano, TX, 75075
    Phone: 888-848-2630
    Fax: 972-881-2755
    http://osakimassagechair.com
    Reviews
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    Disclaimer: The views and opinions expressed by contributors of the product reviews are their own and not necessarily those of LuckyVitamin.com. LuckyVitamin.com does not endorse or imply any medical claims from these reviews. These reviews should not be taken as recommendations but rather customer opinions of the products that they may or may not have used. Reviews are not intended as a substitute for appropriate medical care or advice and are not intended to diagnose, treat, cure, or prevent any disease. Read the full product reviews disclaimer here.
      *The products and the claims made about specific products on or through this site have not been evaluated by LuckyVitamin.com or the United States Food and Drug Administration and are not approved to diagnose, treat, cure or prevent disease. The information provided on this site is for informational purposes only and is not intended as a substitute for advice from your physician or other health care professional or any information contained on or in any product label or packaging. You should not use the information on this site for diagnosis or treatment of any health problem or for prescription of any medication or other treatment. You should consult with a health care professional before starting any diet, exercise or supplementation program, before taking any medication, or if you have or suspect you might have a health problem.

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