LuckyVitamin.com currently ships domestically to the United States including Alaska, Hawaii, Puerto Rico, Guam and the US Virgin Islands. We also ship direct from our warehouse to Canada.
Canadian orders are shipped via DHL Global Mail which can take approximately 1-3 weeks for delivery. Additional delivery options may be available for an increased cost. Orders to Canada can be shipped through DHL Global Mail to Canada. DHL Global Mail is delivered via Canadian Post (Max. 66 lbs.). As always customers outside the United States may be subject to additional fees and charges. We ask that you please be aware of local custom and importation laws. Any additional charges for customs clearance must be paid by you.
LuckyVitamin.com has partnered with a trusted third-party company, International Checkout, to fulfill orders for our International Customers (outside of the U.S. and Canada).
Please note that International Checkout places your order with LuckyVitamin.com on your behalf and is responsible for all billing, shipping, and customer service issues related to your order.
- Select your items by shopping our site and put your items in the LuckyVitamin.com Shopping Cart.
- Choose the "International Checkout" button when you are ready to 'Checkout' (instead of 'Lucky Checkout' button) at the bottom of the shopping cart page.
- Your items will be transferred to International Checkout for processing.
If you would like assistance placing your order, please contact International Checkout: email@example.com.
USA Phone +001.310.601.8196
UK Phone +44.20.8133.2436
Australia Phone +61.28003.4685
Denmark Phone +45.369.50312
Sweden Phone +46.4069.35779
Hong Kong Phone +852.8175.6057
Japan Phone +81.50553.46826
Finland Phone +358.(02)3619.0437
Brazil Phone +55.(11)3717.5368
Dominican Republic Phone +1809.202.3017
Ireland Phone +01 443 3715
Mexico Phone +55 8421 8266
New Zealand Phone +09 889 0408
To check the status of your order or track your package, please log in to your International Checkout account at: https://www.internationalcheckout.com/login.php
To learn more, view International Checkout's Customer Service and Terms & Conditions information at: http://www.internationalcheckout.com/cs.php
Which countries are eligible for international shipping?
International shipping is currently available WORLDWIDE from LuckyVitamin.com. Our third party vendor, International Checkout, will ship to all countries around the world. For shipments within the United States, Canada and APO/FPO addresses, please visit our Domestic Shipping section.
Can I check the status of my international order?
To check the status of your order or track your package, please log in to your International Checkout account at: https://www.internationalcheckout.com/login.php.
Who should I contact about my International Checkout order questions?
International Checkout will be happy to assist you with any questions regarding your order. All inquiries should be directed to International Checkout at: firstname.lastname@example.org. You can also call them directly by dialing the appropriate number above.
How much will it cost to ship my order to my country?
All international shipments will be charged based on the weight and destination of their order. Our free shipping does not apply to international orders. Customers outside the United States may be subject to additional fees and charges. We ask that you please be aware of local custom and importation laws. Any additional charges for customs clearance must be paid by you. Customs policies vary widely from country to country; you should contact your local customs office or tax authority for information specific to your situation. Additionally, when ordering from LuckyVitamin.com, you are considered the importer of record and must comply with all laws and regulations of the country in which you are receiving the goods. Before you place your order, please be sure of your local customs laws concerning the shipment of dietary supplements. We cannot be held responsible or accountable for any taxes, duties, tariffs or any quarantine fees or package warehousing fees assessed by your local customs office. If an item is returned to us due to a customs related issue, you will be billed a 20% restocking fee. In addition, your credit card will be charged the extra shipping costs incurred by LuckyVitamin.com to retrieve your package. You will only be credited for merchandise when the package is returned to us in the same condition it was sent.
*Note: Certain items (very few) may not be available for international distribution due to manufacturer restrictions. International Checkout will be disabled when these items are in your cart and are indicated on the respective items detailed information page.
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