Zadro

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More About Zadro

Zadro, leading innovation for over twenty-five (25) years with a broad array of Personal Care Mirrors, Bath Accessories, Cosmetic Accessories and Health & Wellness Products! We hold more than 30 engineering and design patents, reflecting the ever-changing lifestyles and needs of our customers, and continually provide functionality and elegant award winning product designs.

Innovation separates Zadro Products from the competition. Zadro has patented, designed, manufactured and introduced to market:

  • First Fogless mirror and created a new market category "Fogless Mirrors"
  • First and only (patented)Variable Magnification mirror. This technology has been incorporated into many unique products
  • First Surround Light mirror. This technology has been incorporated into many unique products
  • First dimmable, fluorescent Vanity mirrors
  • Unique entertainment media designs
  • First multi-magnification, hands-free Vanity mirrors
  • Unique Pedestal Vanity mirrors
  • First Tri-Optic mirror with adjustable magnification
  • Unique Cosmetic mirror organizers

Consumer Product Limited Warranty Policy

Customers needing to return, replace, or repair a Zadro item purchased from LuckyVitamin must contact the LuckyVitamin Customer Service at 1-888-635-0474. LuckyVitamin Customer Service will request via email an RMA number from Zadro, which is required for all returns. To retrieve an RMA number, LuckyVitamin Customer Service will require the following information about your purchase:

  • Order Number
  • Model Number
  • Customer Name & Address
  • Reason for Return

Please allow 4 business days for LuckyVitamin Customer Service to receive the RMA. Zadro requires a 20% restocking fee on good product that is returned to Zadro's stock. If the item is defective, Zadro will issue a shipping label along with the RMA that will be sent to LuckyVitamin. LuckyVitamin Customer Service will then send the shipping label to the customer. There is no restocking fee on defective items. Replacements, repairs, or credits may be requested.

For credit, replacement, or repair the warranty is 90 days from date of purchase. Items must be received at Zadro and checked in before credit or replacement can be done.

After 90 days, customers with issues regarding Zadro products purchased at LuckyVitamin must contact Zadro directly and they will repair the item but no credit can be offered after 90 days.