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More About Herbal Concepts
Herbal Concepts was formed in 1996 with a simple goal - To create the highest quality aromatherapy hot & cold wraps at the most affordable price. I owned Heat Pack USA from 1988-1995. Heat Pack USA distributed a rechargeable heat pack to wholesalers, retailers and medical markets. When the parent company that manufactured the rechargeable heat pack was sold, I was presented with an opportunity to create a new concept in heat packs and aromatherapy. My extensive background in marketing heat therapy products, alone with a B.S. in Botany from Oregon State University helped to shape the development and success of Herbal Concepts. As a collegiate wrestler, health and wellness have always been an important part of my life. I have always felt the concept of heat therapy and aromatherapy should be combined into one product. Thus, a new product was born: Herbal Concepts.
The first products were developed in 1996, from start to finish in my garage! Like other great companies, Herbal Concepts started small and quickly grew. We moved to our current location in Clackamas, Oregon in 2002. This location houses the main office, research & development, marketing & sales, manufacturing, shipping and a factory outlet store. I currently employ over 15 year-round positions, adding seasonal help that takes us to as many as 50 employees! We manufacture over 30 products, and have 3 brands.
I take pride in manufacturing entirely in the USA. We use a custom blend of 100% all natural herbs and grains, creating innovative products while staying committed to customer satisfaction. I appreciate all of our customers and am dedicated to providing you the best value and service possible. And if you're not already an Herbal Concepts customer, I invite you to check us out. I sincerely believe you'll be glad you did.
President, Herbal Concepts
Returns: Satisfaction guaranteed on manufacture defects. Refund will be issued in original payment form.
90 Day Return Policy: Product must be in original/unused condition in original packaging, and must include original packing slip/dated invoice, full name, address, e-mail, and day time phone number.
Manufacturer Defects Return Policy: Empty contents of wrap and ship only fabric with original packing slip/dated invoice. Please include full name, address, email & daytime phone number. Herbal Concepts will replace or repair item.
Please mail all returns to: Herbal Concepts
11523 SE Hwy 212
Clackamas, OR 97015